Can I get a refund?

Yes under some conditions.

Do you require a copyright link or statement?

No. You can remove all visible copyrights displayed by our templates or extensions, however you can not remove the copyright headers of the distributed files, either this being GPL or with other license.

Do you provide custom development?

Unfortunately we do not provide custom development service.
Please use some other services like Joomlancers.com and Freelancer.com

I have purchased an extension more than year ago, can I download the version for 3.X?

If your subscription has expired, you will need to do a new purchase. If your subscription is still active, you can download the latest version from the downloads.